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To create a Roseanna account online:
- Click on "My Account" at the top right-hand corner of our home page on your desktop, or at the bottom of the menu from your mobile phone.
- Enter the requested information and confirm.
Order history can be found online, in the Order History tab.
If you forget your password, you can request a new one online at any time. Follow this link: https://roseanna.fr/fr/fr/connexion?back=index, and click on "Forgot your password?". Then, follow the steps outlined in the emails you receive.
To create, edit, or delete addresses, simply log into your Roseanna account, and click on the “My addresses” tab.
If you’d like to subscribe to our newsletter, log into your Roseanna account, and make sure the “Sign up for our newsletter” box is checked.
If you don't have a Roseanna account, you can sign up here for a sneak preview of our new items.
If you no longer wish to receive our newsletter, simply uncheck the "Sign up for our newsletter" box in your Roseanna account, or click on the unsubscribe link at the bottom of any of our newsletters.
For more information on how we protect your data, please click here.
Please contact us at [email protected] if you would like to permanently delete your account. Your order history will be lost in the process.
Our customer service team is available from Monday to Friday, from 10am to 1pm and 2pm to 5pm CEST.
We are available by email ([email protected])
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