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E-shop customer service

The customer service is open Monday to Friday from 9:30 to 18:30.

You can send your messages by email to the following address:


Contact our shops

5 rue Froissart
75003 Paris

+33 (0)9 86 62 58 32

65 avenue Victor Hugo
75016 Paris

+33 (0)9 72 19 73 86

These phone numbers are exclusively dedicated to your purchases made in the shop or any other information about your shop.
If your request concerns a purchase made on the website, please use the form below or contact the Customer Service E-shop

Send a request

A Roseanna advisor will come back to you under 24H from Monday to Friday.


Pour toute question sur un produit ou une commande

En cas de problème technique sur ce site


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